I have had the pleasure of knowing Chris for over six years now and cannot put into words how amazing a friend, colleague, mentor and overall person he is. I was beyond inspired by Chris many years back as he taught a class at IAAPA Expo in North America for the first year of the IAAPA Human Resources Symposium. He spoke regarding an extremely challenging situation he dealt with in his previous CEO role. After listening to him speak that day, I was amazed at how open and honest he was regarding the entire situation, his staff, the authorities, and most of all his own reactions and difficulties processing it. It was that day that I knew Chris would be a contact I wanted by my side for the rest of my career. He had dealt with the good, the bad and the ugly and was willing to help anyone through similar battles.
Several years later, my business partner and I were looking for guidance to take our business to the next level, and Chris was there to open our eyes. Over the next year, Chris challenged us. He made us look at our business differently, but accurately. He broke it down into layers we had never thought of. The perception of the business to our guests, the employees, the way things functioned, the way it impacted our personal lives, the way our personal lives impacted our business, etc. Chris was an amazing business coach and mentor and has helped us with the direction of our business accompanied with the strategies to get us to the next level.
His coaching and mentoring have become part of our everyday thinking as well as in the management of our business still to this day. We are extremely thankful and lucky to have had Chris as our Business Coach and highly recommend him and his services!