Privacy Policy

To use some of the services on this website, Supportlab will request personal information from you. Some of the personal information could include, but not be limited to, your name, company or organisation name, e-mail address, website address, or telephone number.

Supportlab will only contact you when you have requested contact and provided your contact details. Personal information collected for these purposes may be stored by Supportlab in their systems, or in third party systems and/or products used by Supportlab.


Supportlab will never give, lease, sell or otherwise disclose the Customer's information supplied by any means to any third party without your consent. You have the right under the Privacy Act 1993 to access any personal information held about you by Supportlab and to correct or delete such information.

Supportlab collects domain information as part of its analysis of the use of this website. This allows Supportlab to gather broad demographic information only, such as what country you are from or what ISP you use. Your computer's IP address does not provide any personal details. Supportlab uses this information to improve this website, and this information is collected automatically and requires no action on your part.

Some pages on this website use "cookies," which are small files that the website places on your hard drive for identification purposes. These files are used for website registration and customisation so the next time you visit us the website can recall your previous selections. You should note that cookies cannot read data on your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may not be able to access certain information on this website.